2 customer service English-speaking jobs in Hanko

Customer‑first mentality: Excellent communication, problem‑solving, and interpersonal skills to assist ... Document and track incidents, service requests, and resolutions in an ITSM tool Set up and maintain ... team, business administrators, other members of the Orion Information Management organization, infra service ... Preferred Experience & Certifications: 2-5 years of experience in an IT Service Desk role, including

Monitor and analyze contract performance metrics, including quality, delivery, volume, service levels ... Influence product supply, service delivery, risk management, and financial planning across a complex ... Administer and monitor contractual obligations, ensuring compliance with established terms, service levels ... as the primary point of contact for all matters related to the supply agreements and the operating service