14 customer service English-speaking jobs in Southern Ostrobothnia

Initiate post-service follow-up with customers in order to monitor our performance, ensure customer satisfaction ... Maintain customer database with current information. ... Maintain and communicate the on-call schedule for service technicians. ... and enter any additional leads into our Service Management software. ... opening for a BRIGHT, OUTGOING PERSONALITY to fill a crucial full-time seat of a DISPATCHER in our service

service environment in a BPO/KPO or similar industry Experience in a Lead or Supervisor role preferred ... Responsibilities RESPONSIBILITIES: This position will ensure that the customer's facilities are ... Bachelor's Degree (any field) or equivalent work experience Minimum of 2 years work experience in customer

Team & Tour Request Mailboxes, Service Now and SFDC Accomplish Special Projects from Customer Success ... Service backgrounds are a plus. ... Overview Provide support to internal and external stakeholders as well as supporting customer requests ... Success Team Mailbox Process and assign incoming requests from Customers from the Customer Success ... 's needs to a relevant solution • Make recommendations according to customer's needs on features

level agreements under supervision of Operations Manager Resolves escalated customer issues Holds ... environment Ability to motivate and encourage agents Ability to maintain and practice high standards of customer ... for managing, motivating and coordinating the activities of the account, to reach the objectives and service ... service Ability to work independently and in a team Ability to work under pressure Experience ... Expertise Ensures training needs of subordinates are met Modifies operations as needed to meet service

Keeping records of customer interactions and transactions, recording details of inquiries, comments, ... Responding to incoming calls for service with a positive attitude, a smile in your voice and a "yes ... inquiries and voicemails utilizing strong interpersonal skills Assisting customers in scheduling service

Sales and Service Support: Documenting customer interactions and supporting sales and maintenance scheduling

Bulk devices software upgrade on a multi-vendor service provider network Service migration Create ... and capacity upgrades, migrations, software upgrade and planned maintenance activities on Internet service ... de-install of devices Arrange for proper disposal of the device adhering to eWaste Service ... device to use to allocate the new port) Allocate new port to replace the old one Build new service ... Execute the maintenance Send migration maintenance outcome to Network Data team Supports service

He/She will ensure optimum productivity and service level goals are maintained at all times. ... excellent working relationship with clients while continuously striving to improve the level of overall service

maintain the site  Monitor the performance of security, housekeeping and other third party/allied service

, this role is vital in driving the success of our telecommunications initiatives and enhancing our service

Requirements A portfolio demonstrating well thought through and polished end to end customer journeys

• Experience maintaining a MAP (Marketing Automation Platform) to CRM (Customer Relationship Management

·   Follow up in a timely manner to ensure internal customer satisfaction ·   Make recommendations

recruitment needs and carry out action plan to meet required staffing needs Ensure and maintain the Customer