85 customer service English-speaking jobs in Lapland

Join a dynamic team committed to innovation and excellence in customer service. ... Collaborate with marketing and SDR teams to enhance customer acquisition strategies.

service technology. ... Act as the liaison between customer support and product management teams. ... Requirements 5+ years of Product Management experience, particularly in internal tooling or customer

Join us in making a difference remotely Accountabilities Provide excellent customer service support ... Plan and coordinate customer visits and program meetings.

Establish and manage SLAs, KPIs, risk controls, and escalation protocols with the service provider. ... facilitate seamless collaboration across teams and drive improvements in financial performance and service

In this role, you will oversee and grow a dynamic team of Account Managers dedicated to enhancing customer ... You will work collaboratively with various stakeholders to elevate customer experiences and contribute ... relationships Requirements 5+ years of total experience in Account Management and/or Customer Success ... engagement Serve as a senior escalation point for strategic accounts and ensure a best-in-class customer ... including 1:1s, deal reviews, and performance management Partner with Sales, Product, Marketing, and Customer

Hospitality Management Category B driving license Ability to engage with guests and be hospitable, customer‑service

Expert-level understanding of service-oriented architecture and API design principles. ... You will focus on transforming monolithic applications into a modern service-oriented architecture. ... Lead the technical transformation from monolithic systems to a modern service-oriented architecture.

Additionally, your ability to manage multiple tasks and provide excellent customer service will play

Act as the technical expert, translating customer needs into design specifications. ... Create detailed reports covering customer technical requirements, costing, feasibility, and risks. ... Partner with product management to address technical changes driven by market shifts or customer needs ... Your expertise will help in transforming customer requirements into design specifications, thus significantly

and alignment of perspectives from a broad set of stakeholders: Product Managers, Technical Anchors, Service ... ambiguous work requests into actionable user stories and work unit. • Partners with Development Leadership/Service ... and influencing skills that ensure alignment between customer, product manager and engineering teams ... Conducts customer and stakeholder interviews and elaborates on personas. • Demonstrate superior persuasion ... are always ready. • Prioritizes continuously in accordance with the understanding and validation of customer

Analyze industry trends to inform strategic decisions and customer engagement. ... Accountabilities Understand and align with customer IT and business objectives to drive value. ... In this role, you will have the opportunity to drive strategic initiatives that enhance customer satisfaction ... 'll be central to the business performance strategy, optimizing account management to meet both customer

Collaborating with cross-functional teams to tailor solutions to customer needs. ... to our goal of achieving significant revenue targets while collaborating across teams to enhance our service

Coordinate with Regional Sales Managers to enhance customer service.

Advanced customer service skills. Knowledge of industry practices and regulations.

Your expertise in data analysis and team leadership will help enhance the customer experience across

Champion the customer voice across the organization, ensuring customer needs meaningfully influence product ... Your efforts will drive customer acquisition and adoption, ensuring that our messaging resonates with ... Develop deep customer and market insights through qualitative/quantitative research and competitive intelligence

Your ability to translate customer needs into actionable strategies will be vital for launching successful ... for new hardware products - from concept through launch and ongoing adoption Deeply understand the customer ... performance, and optimize GTM efforts based on learnings Collaborate with Creative to ensure every customer

Analyze customer behavior, channel dynamics, and performance drivers across the DTC business. ... Experience analyzing customer acquisition funnels, retention metrics, and loyalty program performance ... Accountabilities Deliver insights into customer acquisition channels, conversion drivers, and first-purchase

Engage suppliers to boost customer spend through outreach initiatives. ... Your efforts will be pivotal in driving customer engagement and expanding the company's card solutions

Collaborate with marketing teams to devise strategies for customer acquisition and brand growth.