6 customer service English-speaking jobs in Nokia

Family Description Customer Services (CS) covers customer service in different areas such as technical ... Decision-making capabilities, able to influence the customer. ... Result-oriented with focus on product quality and customer satisfaction. ... Contains optimization and/or managing of the optimization of customer networks. ... Excellent communication skills, ability to interface & influence the customer.

Ensures customer Service Level Agreement (SLA) compliance and KPI quality performance level, and manages ... and product support within Care service delivery. ... and builds customer relationship on a day-to-day basis. ... Also acts as a primary interface to R&D for escalation of customer problems and their follow-up till ... Our team of globally distributed Customer Support Specialists provides expert 'end-to-end' technical

Contributes to process/product/service improvements that help to sustain competitive advantage of Nokia ... About The Team As Nokia's growth engine, we create value for communication service providers and ... Deep understanding of the telecommunication and Network business application market for service providers ... enterprise customers by leading the transition to cloud-native software and as-a-service delivery models ... businesses) or new businesses through direct customer interface for a profiled customer base by implementing

About The Team As Nokia's growth engine, we create value for communication service providers and ... enterprise customers by leading the transition to cloud-native software and as-a-service delivery models ... Reply to customer queries and assist services team when required. ... Job Description Domain Architect in Services and Care will understand and refine customer or internal ... How You Will Contribute And What You Will Learn Understand and refine customer or internal product

Contribute To We are hiring an experienced (minimum 5+ years) Post Sales Engineer who has worked with Service ... Experience Your Knowledge & Experience Proficiency with advanced configuration and management of Service ... , responsible for identifying customer requirements and ensuring customer satisfaction with the Deepfield ... advocacy – customer engagement lead, assisting customers to help them maximize usage of the solution ... client and global internet traffic patterns, reporting on lessons learned and fundamentals Provide customer

Support ongoing customer requests and preparation of customer proposals and offers. ... Negotiate customer/partner contracts as appropriate and ensure necessary approvals are followed. ... including responsibility for correct sales forecasting, maintaining forecast data for the specific customer